Terms and Conditions

Understand the terms that govern your use of our services, ensuring clarity, fairness, and transparency.

This document constitutes a legal agreement between the individual or organization ("Customer" or "you") accepting these Terms of Service ("Terms") and Skypal ("us," "we," or "our").

By accepting these Terms, signing an Order, or utilizing our Services, you confirm that you are of legal age and have the authority to bind the Customer to:

• The Order
• These Terms
• The Service Descriptions available on the Skypal website
• Regional Supplement (if applicable)
• Professional Services Terms and Conditions

Collectively referred to as the "Agreement."

1. ACCESS AND USE OF THE SERVICES

1.1 Right to Use Services

You agree to use the Services in accordance with:

• Your selected subscription plan
• Your Order
• Our Service Descriptions
• These Terms and Conditions

By using our Services, you also acknowledge our Privacy Policy, which is incorporated into these Terms by reference.

1.2 Limitations on Use

You agree NOT to:

• Modify, copy, or reverse engineer the Services.
• Disrupt our servers, networks, or Services.
• Upload harmful, illegal, or unauthorized material.
• Resell or misuse the Services.
• Engage in fraudulent activities.
• Violate any applicable law.

1.3 Changes to Services

Skypal reserves the right to:

• Improve or update any feature of the Services.
• Add new functionality.
• Discontinue features with prior notice where applicable.

1.4 Proprietary Rights

All intellectual property rights related to the Services belong exclusively to Skypal or its licensors.

You may not copy, reproduce, distribute, or use any Skypal trademarks, branding, logos, software, or intellectual property without written permission.

2. ORDERS, FEES AND PAYMENT

2.1 Orders

Orders become effective on the earlier of:

• Submission of the Order.
• The effective date mentioned in the Order.

Acceptance may be subject to verification and payment approval.

2.2 Fees and Payment

• All subscription fees must be paid on time.
• Payments are non-refundable unless otherwise specified.
• You are responsible for any charges from third-party providers.
• Prices may change with prior notice.

2.3 Promotional Pricing

Special discounts, coupons, and promotional pricing are temporary and may be modified or discontinued without prior notice.

2.4 Disputed Payments

• Fee disputes must be reported within 15 days.
• Failure to pay undisputed fees may result in account suspension.
• You agree to reimburse reasonable collection costs.

2.5 Taxes

Customers are responsible for paying all applicable taxes and government charges related to the Services.

3. TERM AND TERMINATION

3.1 Subscription Term

• Subscription duration is defined in your Order.
• Renewal occurs automatically unless cancelled.
• Cancellation should be requested before renewal.

3.2 Termination

Either party may terminate this Agreement for:

• Material breach.
• Fraud.
• Insolvency.
• Violation of these Terms.

3.3 Effect of Termination

• Your access to the Services may be suspended.
• Termination does not affect obligations before termination.
• Skypal is not liable for losses resulting from termination.

4. YOUR CONTENT AND ACCOUNT

4.1 Your Content

You retain ownership of all content uploaded to the Services.

You grant Skypal a non-exclusive license to use your content solely for operating and improving the Services.

4.2 Privacy and Security

We maintain appropriate privacy and security measures to protect customer information in accordance with our Privacy Policy.

4.3 Your Account

• You are responsible for maintaining account confidentiality.
• You must immediately report unauthorized account access.
• Skypal may suspend accounts involved in suspicious or harmful activities.

5. COMPLIANCE WITH LAWS

Both parties agree to comply with all applicable laws, regulations, and governmental requirements relating to the use of the Services.

Skypal reserves the right to suspend or terminate Services if required by law or if these Terms are violated.

Contact Information

By using Skypal, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.